In this episode, I sit down with Amelia Loweā , VP Operations at SquareTrade Insurance . Amelia shares insights on the importance of customer centricity, and how the company is using AI, particularly conversational AI, to improve service delivery throughout their European operations. She discus...
In this episode, I showcase the audio generation capabilities of NotebookLM , a note-taking research assistant powered by Google's Gemini. To give it a test run, I uploaded a recent article that the team at Nordic FinTech Magazine published for me on the topic of Conversational AI being '...
In today's episode, Luke Budka , AI Director of Definition , discusses the use of Conversational AI in public relations and communications. He explains how his agency has integrated AI into their services and the benefits it brings to clients. Luke emphasizes the importance of understanding use...
In this episode, I'm offering a quick overview of the upcoming Conversational AI Mini Summit taking place in London next week. It will feature a keynote speaker from a large bank discussing their journey with Conversational AI. Sponsors Koios and Qualyfi will also have presentations. Ed Hodge...
I'm delighted to bring you our very first podcast interview with Sam Oliver , Founder of OpenFi , the team behind the fantastic Conversational AI product, SalesTalk AI . This episode builds on the interview I did with Sam a few weeks ago on Conversational AI News. I had such great feedback th...
Hello and welcome to the Conversational AI Podcast . This is episode zero where I'm introducing things. This is also a sister publication to Conversational AI News . You can also find me on LinkedIn . Summary This is the first episode of the Conversational AI Podcast, where the host, Ewan, ...