The Conversational AI Podcast

In this episode, I'm sitting down with Kit Cox , Founder & CTO of Enate , exploring Kit's journey from a young coder (BBC Basic anyone?) to the founder of Enate's workflow automation platform. We discuss the evolution of Enate, its applications in service delivery, and real-world use cases, p...

In today's episode, we're meeting ⁠Darren Ford⁠ , the Founder and Director of ⁠The CAI Company⁠ . Darren and his team are amongst the most experienced Conversational AI experts around, having driven the strategies and implementations for some of the largest players around. Our discussion is wid...

In today's episode, I'm speaking with Ellen Keenan-O'Malley , a commercial IP lawyer at EIP , about the legal challenges surrounding Artificial Intelligence and Conversational AI. We discuss the current state of AI law, the implications of GDPR on Conversational AI, and the importance of understa...

In this episode, I'm speaking with Neil Marley , CEO of Qualyfi , about askQ , the dedicated AI assistant built for technology delivery and consulting teams. AskQ is an LLM/RAG-enabled solution that provides 24/7 contextual answers for anyone working in your technology environment - so it's espec...

In this episode, I'm meeting Tom Sherwood , CEO of Koios to discuss the bleeding-edge field of emotionally intelligent AI. This is definitely worth a listen. Tom shares his unique background (the Army, Recruiter, Snap, Spotify!) and then goes on to explain the formation of Koios, and how their te...

In this episode, I sit down with Amelia Lowe⁠ , VP Operations at SquareTrade Insurance . Amelia shares insights on the importance of customer centricity, and how the company is using AI, particularly conversational AI, to improve service delivery throughout their European operations. She discus...

In this episode, I showcase the audio generation capabilities of NotebookLM , a note-taking research assistant powered by Google's Gemini. To give it a test run, I uploaded a recent article that the team at Nordic FinTech Magazine published for me on the topic of Conversational AI being '...

In today's episode, Luke Budka , AI Director of Definition , discusses the use of Conversational AI in public relations and communications. He explains how his agency has integrated AI into their services and the benefits it brings to clients. Luke emphasizes the importance of understanding use...

In this episode, I'm offering a quick overview of the upcoming Conversational AI Mini Summit taking place in London next week. It will feature a keynote speaker from a large bank discussing their journey with Conversational AI. Sponsors Koios and Qualyfi will also have presentations. Ed Hodge...

I'm delighted to bring you our very first podcast interview with Sam Oliver , Founder of OpenFi , the team behind the fantastic Conversational AI product, SalesTalk AI . This episode builds on the interview I did with Sam a few weeks ago on Conversational AI News. I had such great feedback th...